By Agartala Correspondent | Tripura 24.in
AGARTALA | May 20, 2026
AGARTALA: In a major leap toward digital public outreach and administrative accessibility, Chief Minister Prof. (Dr.) Manik Saha chaired the newly introduced virtual version of his signature public grievance redressal initiative, “Mukhyamantri Samipeshu” (In the Presence of the Chief Minister). The high-tech interactive session was hosted from the state-of-the-art conference hall of the Tripura Institution for Transformation (TIFT), located at S.P. Mukherjee Lane in Agartala.
The expansion of the grievance platform into the digital realm allows citizens living in remote and far-flung subdivisions to directly communicate their hardships to the head of the state without having to undertake expensive and exhausting journeys to the capital.
A Multi-Dimensional Public Outreach
The session witnessed the active virtual participation of residents from distant districts, notably Dhalai, who connected with the Chief Minister through real-time video conferencing loops. Senior administrative officials, including departmental secretaries, directors, and District Magistrates (DMs), were kept on the line to provide instant solutions.
Core Issues Addressed During the Session:
- Immediate Healthcare Interventions: In an instant response, Dr. Saha directed Dhalai district health authorities to transfer a tribal woman, suffering from a chronic skin ailment, to the Agartala Government Medical College & GBP Hospital for advanced, state-funded care.
- Agricultural Relief: Farmers who experienced localized crop damage placed direct requests for compensation and seed distribution, which were immediately routed to the Agriculture Directorate.
- Financial & Land Hardships: Several applications seeking welfare stipends, housing support under social schemes, and resolution of minor land revenue disputes were systematically logged for time-bound resolution.
“Grassroots Saturation is Our Priority”: CM Dr. Manik Saha
Reviewing the data at the conclusion of the 66th overall episode of the program, Chief Minister Dr. Manik Saha stated that the inclusion of virtual counters marks an innovative chapter in delivering transparent, responsive, and people-centric governance.
”Previously, ‘Mukhyamantri Samipeshu’ was largely accessed by citizens living in or around Agartala due to geographical barriers. By utilizing the advanced digital network of TIFT, we have now taken the administration straight to the rural blocks. Today, out of dozens of participants, a significant majority belonged to our indigenous Janajati community from Dhalai. They shared their multi-dimensional concerns regarding higher education, healthcare, and infrastructure right from their home districts. This is true good governance—ensuring that no citizen feels left behind,” Chief Minister Dr. Manik Saha briefed reporters.
Leveraging the TIFT Infrastructure
The state government’s apex policy-monitoring hub, TIFT—equipped with a dedicated CM War Room and automated dashboard monitoring frameworks—served as the perfect nervous system for the virtual camp. Health Department Secretary Kiran Gitte, along with nodal administrative heads, sat beside the Chief Minister to document each case.
The Chief Minister’s Office (CMO) confirmed that this virtual outreach template will be systematically executed across all remaining sub-divisions and districts in rotation over the coming weeks, ensuring quick-response accountability across Tripura’s administrative machinery.
